Privacy Policy
Last updated: March 31, 2026
Introduction
Welcome to Elitesgen. We take your privacy seriously and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding your information.
We don't sell your data. The AI works for you, not advertisers.
What We Collect
We collect information you provide directly and data generated through your use of the platform:
- Account information: Name, email address, date of birth
- Profile data: Interests, wellbeing preferences, community memberships
- Conversations: Messages with the AI companion (used to personalise your experience)
- Usage data: How you interact with features, communities, and connections
- Device information: Device type, operating system, app version
How We Use Your Data
Your data powers your personal wellbeing experience. We use it for:
- Personalising AI companion conversations and recommendations
- Matching you with relevant communities and connections
- Tracking wellbeing dimensions and providing insights
- Improving our services and developing new features
- Sending transactional communications (e.g., waitlist confirmation)
Data Sharing
We do not sell your personal data. Period.
We may share limited data with:
- Service providers: Infrastructure (hosting, database, email) providers who process data on our behalf
- AI providers: Conversations may be processed by third-party AI providers to generate responses, but are not used for their training
- Legal requirements: When required by law, regulation, or legal process
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of non-essential communications
- Withdraw consent for AI-based processing
Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS) and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication for internal systems
- Data minimisation: we only collect what we need
Children's Privacy
Elitesgen is designed for users aged 18 and above. We do not knowingly collect data from anyone under 18. If we discover we have collected data from a minor, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of Elitesgen after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or your data, contact us at: